Shipping policy

Shipping Policy

Processing Time
We work quickly to process your order. Orders are typically processed within 1–2 business days after payment confirmation. You will receive an email notification once your order has been shipped.

Estimated Delivery Time
Our estimated delivery time is 7 days, depending on your location. Please note that delays may occur during holidays or due to customs processes.

Shipping Rates
Shipping costs are calculated at checkout based on your location and order size. Free shipping may be available for orders over [insert amount].

Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can follow your package’s journey.

International Shipping
We offer international shipping. Delivery times and rates vary depending on the destination country. Additional customs fees or import taxes may apply, which are the responsibility of the customer.

Incorrect Address or Lost Package
Please ensure that your shipping address is correct before completing your purchase. We are not responsible for lost packages due to incorrect addresses. If your package is lost in transit, contact us and we’ll help you investigate with the carrier.

Returns and Exchanges
For information about returns, please visit our Return Policy page or contact us at [your email address].

Contact Us
If you have any questions about your order or shipping, feel free to contact us at [frozentechsupport@gmail.com].